We take the resistance out of change
Is it time to make a change?
Need to make a change within your organisation, but not sure how to introduce or implement that change successfully? That’s where we come in.
Maybe you:
Need to roll out a new business strategy.
Are planning a large digital transformation.
Need to improve organisational performance or culture.
Want to seize a new business opportunity.
Need to undergo a restructure.
Need to address a problem, issue, or crisis.
Whatever it is, we’re here to help you smooth the pathway to change.
Here’s how
1. Assess
We listen to you carefully, then combine this understanding of the problem with insights and information we gather from your people, existing processes, or systems.
2. Identify
We identify what needs to change in your organisation to solve your problem in the most effective way, that will also deliver the best value for your organisation.
3. Plan
We map out how-to make proposed changes with minimal negative impact on your organisation or people
4. Create
If you want us to handle the roll out of your change programme, or train you to do it, we can help.
What they said
“When Karen and Candice worked with us it was clear they were very experienced, very thorough, and clearly very comfortable speaking to anyone within the organisation, regardless of role.
Their strengths compliment each other, they follow proven approaches, are reliable in terms of deadlines, and are quick to build a strong rapport with the people they need to work with.
They have the best interests of the organisation and its people in focus at all times.”
What we do
In a nutshell, we help you to solve problems and stay on great terms with your people. Here’s how.
Human centred design
Human centred design underpins all the services we provide.
It’s a creative approach that ensures the intended user of a product, service, system, or strategy (for example) must help to (re)design it.
Because when you create something with your people (or customers), rather than doing it to them, it results in:
Better fit solutions.
Greater uptake.
Less resistance.
Increased job/role satisfaction.
Better results for the organisation.
Change management
Change management strategically supports people to embrace organisational change.
If you don’t have the necessary buy-in from your people, your project and organisation can quickly be put at risk.
In our experience, successful change strategies are those that:
Consider how a whole ‘system’ is interconnected, not just one element.
Draw upon disciplines such as human centred design, psychology, neuroscience, and strategic communication to empower people to become partners in that change.
Help people to think differently about the prospect of change.
Some of the services we offer under our change management umbrella include:
Change readiness assessment. How ready is your organisation and/or your people to respond to change? We look at what you want to achieve and assess what gaps you need to fill, challenges you need to overcome, and skills you need to enhance to make sure you can get where you want to go.
Strategic change programmes. We partner with you to plan how to introduce and roll-out strategic or transformational change within your organisation.
Change leadership capability: We coach your people to lead successful change in your organisation.
Organisational capability & development
We assess and identify gaps in your organisational capability and development that will either slow you down or stop you achieving your business goals.
First we review your current people environment, then we map out the skills, knowledge, expertise, and resources required to ensure your people can sustainably perform at the level required to attain your strategic objectives.
We focus on improving what will make the biggest difference to the performance of your people.
Our organisational capability services include:
* People and Capability 360 Needs Assessment.
* Culture change programmes.
* Strategic workforce planning.
Facilitation, Training, and Coaching
We help people to think differently about change.
Through training, coaching, and workshop facilitation we can engage your people in conversation and help them to discover insights, opportunities and benefits that change can have for them, their team, and your organisation.
We also deliver bespoke training workshops and coaching programmes to help you lift the capability of your people so they develop the soft skills, leadership skills, or management skills required to fill gaps that are needed to achieve organisational goals.
What they said
“When you have the opportunity to work with someone who takes initiative, can run with a project, and is eager to get involved... it makes that person a pleasure to work with.
Not only that, but Candice also had a thorough knowledge of the business she was in and was always thinking through situations from a variety of angles - assisting me in ensuring that we delivered solid solutions to the business.
She was an integral part of my team, and I highly recommend her.”