Some happy clients


"Karen has worked with me over my time as the Head of People & Capability at BOP Regional Council.  She worked as a change consultant, reviewing the change initiatives across the organisation, developing recommendations and supporting large change initiatives.

Karen has the most amazing ability to build trust quickly with people, understand business challenges and is quick to engage to add value.  She has been a fabulous support to the organisation and to myself as an expert in her field and coach."

Judith West - Bay of Plenty Regional Council



"Karen is a knowledgeable and intelligent woman who can evaluate and understand the needs of her clients to create effective customised workshops.

She draws the best out in people, encourages creative thinking and raises people's awareness of their own capability in changing the challenging work environments.

I have had the privilege to work with Karen several times in a co-facilitation capacity, she is highly professional, responsive, fun, energetic and highly astute.  This is one five-star woman!"

Margi Moore - Design Factory New Zealand


“I have worked with Karen across a wide range of IT projects over the last 5 years and she has proven time and time again the value she brings. 

Karen is able to deeply understand the needs of your customer and advise you how best to deliver to them.  If success to you means delivering a solution that people love and use, then you need Karen on your project.

She can fulfill a large number of roles in your project including: product owner; change manager; trainer; workshop facilitator; design thinking specialist to name a few.  Each time she applies the same proven method and is the glue between the technical project team and the end user. 

If you have any of these problems in your projects I suggest you talk to Karen:

  • A great solution was developed but there’s just been no uptake.

  • You are delivering new technology to a large group of people who don’t like change and are stuck in their ways.

  • You don’t have the budget or time to spend months gathering requirements like a traditional business analyst would but you need to know what your customers really want.

  • You want to learn more about human centred design and how it applies to IT.”

Bianca Ellery - ITS Wintec